New: Always On now nudges customers the moment they start to drift.See plans
Pay for resultsYou only pay for customers who come back

Bring back the customers you already earned.

Comeback is the win-back platform for service businesses. Upload your past customers, approve messages written in your voice, and we reach them by text and email, collect every reply in one inbox, and prove each return against your own sales.

No results, no fee Set up in an afternoon Consent checked on every contact
meetcomeback.com/app/campaigns

Spring win-back

30 day Sprint, ended Apr 30
Example accountCompleted
Messages sent4,8603,402 text, 1,458 email
Reply rate18.4%894 replies
Customers returned3126.4% of list
Revenue recovered$57,720Matched to sales
Customers returned by day
DailyTotal
Pay per returnBilled only on verified comebacks
Your voiceEvery message approved by you
Registered textingFrom a number in your business name
No new softwareStart with a spreadsheet export
5xto 25x
How much more it can cost to win a new customer than to keep one. Harvard Business Review, 2014.
The opportunity

Your best growth channel is a list you already have.

Every business spends heavily to win a first visit, then lets most of those customers quietly drift away. They already know you. They just need a good reason and a convenient time to come back.

The platform

One system, from old list to booked appointment.

Comeback runs the full win-back cycle. Your team only steps in to answer the replies that matter.

Industries

Built around how your customers book.

Each industry gets its own timing, offers and tone. Pick one to see the kind of conversation Comeback runs.

G
Glow Med SpaText message
Return on investment

See what your list could be worth.

We plan on bringing back 2 to 6 of every 100 past customers. Your free list check replaces these estimates with a number built from your own data.

Planning estimates, not a guarantee. Results depend on list age, your offer and how many customers opted in to texts.

$0

Estimated net to you from one 30 day Sprint, after all Comeback fees

Customers who return
Revenue from first visits back
Performance fee, 20%
One time setup$249
Net to you
Trust and compliance

Built for the rules of business texting.

A text to someone who never agreed to it can cost hundreds of dollars in fines. Comeback is designed so the safe path is the only path.

Consent first

Every contact is checked before a campaign. Only customers who opted in get texts. Everyone else is reached by email.

Instant opt-out

STOP removes a customer immediately, across every campaign, permanently. Opt-outs are honored before anything else runs.

Local quiet hours

Messages send only during reasonable hours in each customer's own time zone.

Never twice

Built-in protection makes sure no one gets the same message twice, even if they appear on your list more than once.

Full audit trail

Every message, reply, consent record and opt-out is logged with a timestamp you can export at any time.

Your data stays yours

Customer lists are encrypted, used only for your campaigns, and never sold or shared. Delete them whenever you like.

Pricing

Pay for customers, not for messages.

Start with a single campaign. Keep it running when you see the results.

Sprint

$249 one time

Plus 20% of first visits back. One focused 30 day campaign.

Start a Sprint
  • List cleaning and consent check
  • Messages written in your voice
  • Reply inbox with suggested answers
  • Verified results report
Most popular

Always On

$349 per month

Plus 10% of first visits back. Win-back that runs every day.

Get Always On
  • Everything in Sprint
  • Automatic nudges when customers go quiet
  • New offers tested every month
  • Lower performance fee

Enterprise

Custom

For multi-location groups, franchises and lists over 25,000.

Talk to sales
  • Every location in one dashboard
  • Direct booking and sales connections
  • Dedicated account manager
  • Custom reporting and data export

Compare plans

FeatureSprintAlways OnEnterprise
Consent check and list cleaning
Text and email campaignsOne campaignOngoingOngoing
Reply inbox with suggested answers
Unlimited campaignsNo
Monthly offer testingNo
Locations11Unlimited
Performance fee20%10%Custom
Questions

Answers before you ask.

Anything else, email hello@meetcomeback.com.

What if my customers never agreed to receive texts?

Then they won't get texts. We only text customers who opted in with your business. Everyone else receives email, which still brings people back.

Will the messages sound automated?

No. Messages are written in your voice, can use your staff names, and are approved by you before anything sends.

How do you prove a customer came back because of Comeback?

We match everyone we contacted against your own booking or sales records for 30 days. Anyone already booked before our first message is excluded from your bill.

How quickly can we launch?

Most businesses upload their list and launch the same day. First campaigns get a quick review by our team, usually within one business day, to protect deliverability.

What happens if nobody comes back?

On a Sprint, you pay the $249 and nothing more. Uploading your list is free, so you can see how many customers you can reach before you spend anything.

Do we need to change our software?

No. A spreadsheet export from the tools you already use is enough to start, and the same goes for matching results at the end.

Start free

Find out what your list is worth today.

Create a free account and upload your past customers. You'll see exactly how many people you can reach and get messages written for you before you pay anything.

Free to start

  • Upload your list and see who you can reach
  • Get your messages written in your voice
  • Pay only when you launch
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